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FAQ > When will my order ship?

When will my order ship?


Ship times vary depending on the piece you have selected and the time required to create your order.

Fine Art Prints

ups logoIf you have ordered a Fine Art Print, you can expect it to ship within 3 business days from our printing partner in Texas. After placing your order, you will receive an email confirming your order. Once your order ships, you will receive another email that includes the shipper's tracking information. Most Fine Art Prints ship via UPS. 

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Original Paintings

If you have ordered a Sketchbox painting or pastel, you can expect it to ship within 2 days.  Most of these small works ship via USPS Priority Mail or Fed EX Ground. When your painting ships, we will email you the shipper's tracking information.

If you have ordered a medium or large sized oil painting, it will ship via FedEX Ground. You can expect it to ship within 2-3 days. 

If you have ordered a work that is being customized, you will find the extimated shipping time on the artwork listing. Sometimes, during cold or humid months, it can take longer than expected for paint to dry. If this happens, I will be sure to email you and let you know.

If you have questions about delivery times or tracking packages, please email us at studio@dorothyfagan.com or call 804-366-0990.

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