Exchange or Return Art

Exchanges

Your replacement order will not be mailed until we receive your return. There are no additional shipping fees for replacement orders. If your exchange costs more than the original order, you must pay the difference. If your exchange costs less than the original order, you will receive Dorothy Fagan Fine Arts credit for the difference.

How to Return or Exchange an Item

1. Items must be in perfect condition and cannot be used/damaged to be eligible for return or exchange.
2. Once you begin your return or exchange, you will be provided a UPS return label to print out and attach to your return (Don’t have access to a printer? You can go to any UPS store to have it printed. Just open the label on your smartphone and they will print it for you).
3. Repack your order. Make sure the item(s) are securely packaged; use the original packaging if possible. You are responsible for any damage due to improper packaging.
4. Send your return or exchange within 5 business days of receiving the return service label.