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FAQ > When and how will I receive my refund?

When and how will I receive my refund?


Refunds

You can expect a refund 3–5 business days after we receive your return, provided it arrives undamaged. You will be credited for the price of the item minus shipping costs. Please note that we cannot provide refunds for items that have been damaged or altered.

You will receive your refund in the same form of payment used to place your order. If your return was a gift, you may choose to receive an Artful Home gift certificate or to have the buyer credited for the purchase price of the item.

If you provided an email address when you ordered, we will notify you of the status of your return via email.

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